Methods & Frameworks

As described in an earlier blog Why a Process is Not Just a Flow Diagram, it is very essential to draw the various outcomes or goals of a business as it would enable to define processes to achieve each of the goals. There are many ways of representing goals, but primarily goals can be broadly grouped as […]

BPM Overview Business Process Management (BPM) has been mostly believed to be focusing on automation of business processes using IT, and aspiring to achieve Straight-through Processing (STP). Over the last few years though, BPM has extended its reach to integrate human-centric or pure manual steps with technology. BPM life-cycle typically follows distinct phases, viz. Design,