We help identify the best practices and results of industry leaders and compare your own business performance with them. Where required, we even help with internal benchmarking.
By following our methodology-based performance benchmarking, we help determine what critical success factors to compare, define the metrics, find sources for collecting data and identify performance gaps.
These can be taken up by process improvement / reengineering initiatives where root causes are identified, and action plans developed to integrate best practices into your business.
We help you to define or refine your organisation’s fundamental concepts or values using global standard business excellence frameworks.
Whether you want to adopt leading models such as Malcolm Baldrige or EFQM, or create one for your organisation’s specific requirements, we can help strengthen your management systems, practices and capabilities to enhance and sustain competitiveness and become a world-class organisation.
Following a methodology-based questionnaire, we assess business parameters of your organisation and identify gaps between current and target states. The core parameters assessed are:
We work closely with key stakeholders to realize productivity gains and cost savings across supporting functions. We strategize, design, and establish a shared services operating model that aligns with business goals and support strategic initiatives.
We help build a shared services capability and manage ongoing centers at any point of the journey:
We help identify and understand cost drivers of an organization and enable control over key processes. We work with our clients to increase their business value by reducing operating costs and increasing workforce efficiency.
Our services include the following:
Our methodology captures, designs, and implements operating model that encompass a wide range of needs and align operations with strategy. We use operating model lenses to assess current operational maturity and work with you to achieve a desired target state.
Our deep industry experience helps drive profits via the following services:
This service is key to having a solid foundation for a process capability in your organisation. This will eventually grow into a BPM Centre of Excellence (CoE) to manage the day-to-day tasks and responsibilities such as:
This process domain represents a playbook for value-driven BPM. It organises the
delivery of process implementation projects and its scope is presented with the
following BPM life cycle stages:
The BPM Delivery domain defines the channel to bring the methods and tools to the
organisation and creates the business value as defined in the BPM road map.