Bank scams - systemic failure or process failure?

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The massive fraud detected in #PNB (Punjab National Bank, India)…

Process improvements in healthcare (mini-blog series #1)

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(This is the first of my mini-blog series on process change examples…

Process Innovation and the Oslo Manual

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Whenever the word ‘innovation’ comes to mind, there are different…

Exandor is a consulting partner of erwin

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Exandor is proud to be associated as Consulting Partner for…

Exandor is now a training partner of JMP

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Proud to be associated with JMP as Training Partner.  JMP…

Exandor is now accredited by Council for Six Sigma Certification (S.S.C.)

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Exandor is proud to be accredited by Council for Six Sigma Certification…

Business processes should align with organizational goals

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As described in an earlier blog Why a Process is Not Just a…

Common tools used in BPM

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BPM Overview Business Process Management (BPM) has been mostly…